Detail Information - Orders with Items of Retail Value Up To US$800
(1) Currency exchange rate: US$1 = CA$1.3. It is a reference only. Planet Deluxe will split the orders of items with a total invoice amount exceed the value of US$800.00.
(2) Destination does not include Hawaii and Alaska. Please contact us for a shipping quotation.
(3) ChiChats is carrier solution company based in Toronto, Canada. For full details regarding the company and their service, please visit their website.
(4) Information provider: ChiChats.
(5) Order protection service provided by ROUTE on shipping with product value up to US$1000 is available at Check Out. For full details, please visit their website.
Peace of Mind Shopping Experience
Planet Deluxe takes an initiative to video record the item packaging process to demonstrate the product condition at shipping and as well as an evidence of what actually shipped. Customers may request for a copy of video record. Please note Planet Deluxe does not assume any responsibility for parcel lost, damaged during transportation.
Return and Refund Policy
IMPORTANT: We pride ourselves on having been striving to sell only genuine and authentic used branded merchandises. Consignors entrust us not only with a mission to act on their behave to relocate their preloved designers' products but also with a premise of binding of trust that Planet Deluxe to provide a professional manner and care onto their valuable consigned merchandises during the course of the consignment period.
Despite the fact that not being found as a common phenomena, Planet Deluxe has to stipulate a policy to safeguard from the few minority that would exploit and abuse the concept of "Free return and free refund, no question ask". Planet Deluxe offers customers extensive support to help making a sound and happy shopping decision: Additional HD photos, appraisal by accredited third-party (additional cost incur). The peace of mind shopping experience is our ultimate goal to achieve with our customers.
Please note before purchase: we accept return and refund ONLY upon item proved to be not authentic by an accredited third-party organization. Also note, return shipping costs at the buyer's expense and the return amount does not include our shipping cost. you might consult our return policy in details.